GT99App Privacy Policy – Your Data is Safe with Us

1Introduction & Scope

GT99App ("we", "us", "our") respects your privacy above all else. This Privacy Policy applies to GT99App's website, mobile app, and all associated services.

This policy explains what information GT99App collects, how it is used, who it is shared with, and how it is kept secure. By using GT99App's services, you are considered to have agreed to this Privacy Policy.

This policy is prepared in accordance with applicable laws in Bangladesh and international data protection standards. GT99App believes that protecting user data is a fundamental right, and we are committed to upholding it.

---

2What Information We Collect

GT99App only collects information that is necessary to provide its services. We never collect data beyond what is needed. Below is a detailed breakdown of the types of data collected and the reasons for doing so.

Personal Identification Information

The following information is collected when you register:

• Full name and date of birth
• Email address and mobile number
• Residential address and country
• National ID or passport number (for KYC verification)

Financial Information

The following information is collected for deposits and withdrawals:

• Payment method details (bKash, Nagad, Rocket number)
• Bank account details (where applicable)
• Transaction history and amounts

Usage Data

The following information is collected automatically while you use GT99App:

Data Type	Example	Reason for Collection
Device Information	IP address, browser, OS	Security Verification
Log Data	Login times, page visits	Service Improvement
Location Data	Country, city (approximate)	Ensuring Legal Compliance
Betting History	Bets placed, wins and losses	Account Management
Cookie Data	Session data, preferences	Improving User Experience

---

3Purpose of Data Use

GT99App uses collected data only for specific, legitimate purposes. Below is a clear breakdown of why we use your information:

• Account Management: Completing registration, verifying login, and keeping your account secure.
• KYC Verification: Verifying your identity and preventing fraud.
• Financial Transactions: Processing deposits and withdrawals smoothly.
• Customer Support: Helping you resolve questions and issues.
• Promotional Communications: Informing you about new offers and promotions with your consent.
• Platform Improvement: Improving service quality and enhancing the user experience.
• Legal Compliance: Complying with applicable laws and regulatory requirements.
• Responsible Gaming: Identifying risky behavior to help prevent gambling addiction.

GT99App will never send you promotional messages without your consent. You can opt out of marketing communications at any time.

---

4Data Sharing & Third Parties

GT99App never sells your personal data. However, in limited circumstances, certain information may be shared with specific third parties:

Payment Providers

Necessary information is shared with authorized payment gateways to process deposits and withdrawals. These providers operate under their own privacy policies.

Law Enforcement Agencies

GT99App may be required to share information with relevant authorities in response to court orders, government directives, or other legal obligations.

Technology Service Providers

Limited information may be shared with trusted technology partners for server hosting, data analytics, and platform operations. These partners are contractually obligated to uphold GT99App's privacy standards.

---

5Cookie Policy

GT99App uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored on your device that help improve your browsing experience.

Cookie Type

• Essential Cookies: Essential for login sessions, security tokens, and similar functions. Without these, the website will not work properly.
• Functional Cookies: Used to remember your language preferences and theme settings.
• Analytics Cookies: Used to understand which pages are visited most and where issues occur. This data is completely anonymous.
• Marketing Cookies: With your consent only, to show you promotional content tailored to your preferences.

You can disable non-essential cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain GT99App features.

---

6Data Retention Period

GT99App retains your data only for as long as necessary. Retention periods vary depending on the type of data:

• Account Information: For the duration of account activity and up to 5 years after closure.
• Financial Transaction Records: Up to 7 years, as required by law.
• KYC Documents: Up to 5 years after verification, or longer if required by law.
• Support Conversations: Up to 2 years after the issue is resolved.
• Log Data & Cookies: Typically 90 days to 1 year.

Once the retention period has passed, GT99App securely deletes or anonymizes your data so that no individual can be identified.

---

7Your Rights

GT99App's Privacy Policy gives you full control over your data. You have the following rights:

8Security Measures

GT99App follows the highest industry security standards to protect your data. Our security framework includes:

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): An extra layer of security can be added to your account.
• Firewall & Intrusion Detection: Unauthorized access is blocked at the server level.
• Regular Security Audits: Regular vulnerability assessments are conducted by independent security specialists.
• Staff Training: All staff receive regular training on data protection.
• Data Breach Response Plan: In the event of a data breach, affected users will be notified within 72 hours.

---

9Children's Privacy

GT99App strictly refrains from serving anyone under 18 years of age. We do not knowingly collect, store, or process the personal data of any minor.

Age verification is mandatory during registration. Through KYC verification, we confirm that all users are of legal age to place bets.

If we become aware that a minor is using GT99App, that account will be immediately closed and all associated data will be deleted.

---

10Privacy Policy Updates

GT99App may update this Privacy Policy from time to time. Changes may be driven by new legal requirements, the introduction of new services, or improvements to security standards.

For significant changes, GT99App will notify you through the following methods:

• A notification will be sent to your registered email address.
• Notifications will be displayed on the website and app.
• The "Last Updated" date at the top of this page will be revised accordingly.

Continued use of GT99App after any changes have been made will be taken as your acceptance of the updated policy. If you do not agree to the new policy, you may request that your account be closed.

---

11Contact & Complaints

For any privacy-related questions, concerns, or complaints, please get in touch with GT99App:

• Email: support@gt99app.ws
• Live Chat: 24/7 live support available on the website and app
• Help Center: Help Center Page Visit

GT99App will respond to privacy-related requests within a maximum of 30 business days. For more complex cases, additional time may be required — you will be notified in advance if that is the case.